I removed direct debit and they charge me extra for making payments online. Customer service is a nightmare.And just when I think it’s finally going to go smooth. It doesn’t! And you’re back on the phone getting nowhere. I’m stuck in this awful situation.
And just when I think it’s finally going to go smooth. It doesn’t! And you’re back on the phone getting nowhere. I’m stuck in this awful situation.I removed direct debit and they charge me extra for making payments online. Customer service is a nightmare. I can’t have an online account that I can see. They change your password… It has consumed me for months. And just when I think it’s finally going to go smooth. It doesn’t! And you’re back on the phone getting nowhere. I’m stuck in this awful situation. Nrg shouldn’t have been allowed to sell. Not if we were on a contract “with them”. I didn’t sign up for this!!Out of contract, out of agency, out of mind, dicks and dawgs, trying to make a buck. Hits and misses, donkeys and agents, to sell, all the shit, coming at you from third parties.
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